Last Updated : 04-10-2026

1. Cancellation Before Purchase
If you have joined a campaign but have not purchased the product, you may cancel participation where the campaign allows it.

2. After Purchasing the Product
Revtail operates a reimbursement model. After an eligible purchase, the participant may receive full reimbursement after successfully completing campaign requirements. Revtail does not itself provide the retailer's product refund.

3. Product Returns
If a participant returns or cancels a product purchase, they may become ineligible for campaign reimbursement and/or cash bonus. Retailer returns are governed by the retailer's own policy.

4. Campaign Cancellation
Revtail or the relevant brand may cancel, pause, modify, or close a campaign for product availability, operational, technical, fraud-prevention, or other reasonable reasons. Reimbursement eligibility will be determined according to the campaign terms and circumstances.

5. Incomplete Participation
If required activities are not completed within the specified timeline, reimbursement or rewards may not be provided.

6. Invalid or Fraudulent Participation
Reimbursement or rewards may be withheld for false information, fake/manipulated receipts, duplicate accounts, multiple submissions, misuse, or other fraudulent activity.

7. Disputes
If you believe a reimbursement or reward was incorrectly rejected, contact Revtail support with the relevant campaign and purchase details for review.

8. Third-Party Product Returns
Revtail does not control third-party seller or brand return, refund, replacement, warranty, shipping, or customer-service policies.